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K Redding Jul 21, 2014 06:04PM EDT

I have been trying to cancel this account for several months. I have emailed several times and I am being rebilled every month. I would to cancel this account.

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Nikah Explorer Support Agent Aug 04, 2014 12:47PM EDT Nikah Explorer Agent

Your subscription was cancelled in the month of June if you were charged by us after the month of June please let us know and please send the bank statement showing the particular charge so that we can resolve this issue In sha Allah. Jazakallah

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Nikah Explorer Support Agent Mar 09, 2015 04:25PM EDT Nikah Explorer Agent

You can deactivate your account by going to the settings on the top right of the screen next to the logout button. Jazakallah

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Nikah Explorer Support Agent Jul 15, 2015 07:58AM EDT Nikah Explorer Agent

As’Salaam Alikum,

We disabled you since you requested that in the feedback. You can always re-Enable if you like. Jazakallah

Was’salaam

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